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Frequently asked questions
Everything you need to know about stillnus products, ingredients, and how it all works.
Using your stillnus products
Microwave the eye pillow for 15 to 30 seconds. Let it rest for 10 seconds before placing it on your face. Do not exceed 30 seconds or heat repeatedly without cooling in between. Always test the temperature on your wrist before placing it over your eyes.
Place the eye pillow in a sealed bag and freeze for at least 30 minutes.
Microwave the crescent moon period pillow for 30 seconds to 1 minute. The organic flaxseed fill retains heat evenly for 20 to 30 minutes. Always test temperature before applying to skin.
Yes. Place it in a sealed bag and freeze for at least one hour. Cold application on the lower back can provide additional relief when alternated with heat on the abdomen.
For cold use: freeze for at least one hour, then apply to boo-boos, bumps, or anxious hearts. For warm use: microwave for up to 15 seconds. Always test temperature before applying to a child's skin.
Adult supervision is recommended for children under 8, particularly for the warm application. The compresses are designed for children's use but the temperature should always be tested by an adult first.
Materials and ingredients
The stillnus Eye Pillow is filled with organic flaxseed and dried organic lavender. No synthetic fillers, no rice, no gel inserts. Organic flaxseed was chosen because it retains temperature longer than rice and provides more even pressure.
Yes. We use dried organic lavender, not fragrance oil or synthetic scent. Organic dried lavender contains linalool and linalyl acetate, the active compounds responsible for lavender's calming effect on the nervous system. Synthetic lavender fragrance does not contain these compounds.
The Crescent Moon Period Pillow is filled with organic flaxseed and dried organic lavender. The same fill as the eye pillow, in a larger crescent shape designed for the lower abdomen, lower back, and neck.
The Little Comfort Compresses use a non-toxic gel fill, making them safe for children and suitable for both freezer and microwave use. The exterior is 100% cotton.
The products contain lavender and flaxseed, both of which are potential allergens for some individuals. If you have a known sensitivity to either ingredient, we recommend the Little Comfort Compresses, which do not contain lavender or flaxseed.
All stillnus products use 100% cotton exteriors. Cotton was chosen because it is soft against skin, breathable, and does not retain heat or cause contact reactions the way synthetic fabrics can.
Handmade and where products are made
Yes. Every stillnus product is handmade by Ignacio Sanchez and his team at Colmillo Industrial Sewing in Orange County, California. Each product is cut, sewn, and filled by hand, one at a time.
All stillnus products are made by hand in Orange County, California, USA.
stillnus was founded by Denise Troy, a choreographer, graphic designer, and creative director based in Southern California. Denise choreographed the Chainsmokers "Don't Let Me Down" music video and co-founded the art and greeting card brand Wunderkid before starting stillnus.
Orders, shipping and returns
Yes. Free shipping is available on all US orders over $50.
Standard US shipping takes 5 to 7 business days. Expedited options are available at checkout.
We accept returns within 30 days of purchase for unused items in original condition. Contact hello@stillnus.com to initiate a return. We want you to feel held by the experience of buying from us, not stuck.
Yes. All stillnus products arrive in a branded muslin gift bag. No additional gift wrapping is needed. You can add a gift note at checkout.
Yes. stillnus products are available on Amazon. Buying directly from stillnus.com supports the brand most directly and gives you access to the full product range.
Giving back
Laura's House is a domestic violence resource center in Orange County, California. Since 1994, they have provided crisis intervention, emergency shelter, legal advocacy, and counseling to survivors of domestic violence and their families. All services are free.
A portion of every purchase goes to supporting survivors of domestic violence. To date stillnus has donated $2,000 to Laura's House, an Orange County resource center. Giving is built into the brand rather than run as a seasonal promotion.
Founder Denise Troy chose this cause before stillnus had a product to sell. The brand was built on the belief that every woman deserves to feel held without conditions. Domestic violence survivors are the most direct proof of what it means to have no safe place to land. It is not charity. It is proof of thesis.
Wholesale and trade
Yes. stillnus offers wholesale pricing for yoga studios, spas, gift shops, and wellness retailers. Minimum order is $250. Visit our wholesale inquiry page to request a linesheet.
stillnus products are carried by yoga studios (for savasana), spas (for treatment rooms and retail), women's wellness boutiques, gift shops, and independent retailers. If you are interested in stocking stillnus, contact hello@stillnus.com.
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